On-site Training
Our team of professionals focuses on effective training practices that include hands-on learning exercises with true data sets that encourage thought towards improving business processes. The on-site training can be delivered in one-on-one sessions as well as classroom style.
Classroom Training
Classroom trainings are available on a variety of products, including FRx, SmartList Builder, and Microsoft Dynamics GP Boot Camps. Our classroom trainings are held in the OTT, Inc. Training Center, and are limited to 10 or less attendees, providing each attendee with personalized attention from our training instructors.
Technical Support
OTT, Inc. is happy to offer Technical Support in a variety of forms to our customers. Whether customers invest in an annual support plan, or elect to utilize our technical support on a case-by-case basis, OTT, Inc. is dedicated to helping customers quickly resolve any technical support issues that may arise.
Microsoft Dynamics GP Client Group Meetings and the CRM Net(work)
Our complimentary Microsoft Dynamics GP Client Group Meetings offer an opportunity to network with other users, meet with OTT, Inc. and Microsoft team members, and learn about new products, versions, or procedures.
Our CRM Net(work) offers monthly trainings and quarterly user groups for Microsoft Dynamics CRM customers. Our CRM Net(work) events are complimentary, and provide attendees with helpful Microsoft Dynamics CRM tips and tricks, trainings, and information to improve efficiencies and expand the usage of their Microsoft Dynamics CRM solution.
OTT, Inc. Summit
OTT, Inc.’s annual Summit delivers a unique educational experience for OTT, Inc. clients and prospects, helping them conquer the key challenges facing their organizations, improve their business edge, and discover practical solutions and tools to help them grow their business. At the Summit, attendees find a network filled with knowledge and expertise - connecting and reconnecting with peers, OTT, Inc. and Microsoft team members, and independent software representatives, while watching the potential of various business applications unfold before them.
Events
Many of our events are complimentary, and we are proud to offer nearly 40 hours of FREE training to our clients each year. From our monthly CRM Net(work) events, to our quarterly GP Client Group Meetings, to our annual Summit, we offer a wide array of free and fee based learning opportunities to continually help our clients increase efficiencies and the effectiveness of their products throughout the years. We also offer a variety of trainings and events around other Microsoft products, including Microsoft Office, SharePoint, and Exchange. To learn more about our upcoming events, visit our events page.
Newsletters and Product Information
As your solution partner, we keep you updated on the business solution advancements as well as new developments in the technology industry.CRM Net(work) User Group
If you’re a Microsoft Dynamics CRM user, you won’t want to miss OTT, Inc.’s September CRM Net(work) User Group, which will be held on Wednesday, September 8, from 9:00 a.m. - 12:30 p.m.! Our September CRM Net(work) User Group will highlight Scribe Software and ExactTarget, two Microsoft Dynamics CRM 3rd-party products that are focused on integrations and email marketing automation respectively.
Microsoft Dynamics GP Client Group Meeting
We invite you to join us for our complimentary Microsoft Dynamics GP Client Group Meeting, which will be held on Thursday, September 23, from 9:00 a.m. – 1:00 p.m. At this client group meeting, we will be discussing various topics including: an update on all things Microsoft Dynamics GP 2010, Update Planning: What you need to know to upgrade to GP 2010, CustomerSource, and getting the most out of your GP investment.
OTT, Inc.’s 2010 Summit
It’s time to mark your calendars for the 2010 Summit, which will be held on Tuesday, November 16! Traditionally a 2-day event, the 2010 Summit will be a 1-day event, featuring 35 sessions for attendees to choose from! For additional information on the 2010 Summit visit www.OTTSummit.com.