ERP stands for Enterprise Resource Planning. At OTT, Inc., our ERP solution is Microsoft Dynamics GP. Microsoft Dynamics GP is a richly featured business management solution that allows you to use familiar, powerful software to operate and grow your business. Microsoft Dynamics GP removes needless obstacles to the productivity and effectiveness of the people and processes in your business. Connecting all your business processes in one streamlined, flexible management infrastructure.
CRM stands for Customer Relationship Management. At OTT, Inc., our CRM solution is Microsoft Dynamics CRM. Microsoft Dynamics CRM streamlines the way your people communicate with clients and collaborate with each other. Microsoft Dynamics CRM workflow automation and analytics let your Sales, Marketing and Service staff easily share information and route tasks to provide a seamless customer experience.
The core products we sell include: Microsoft Dynamics CRM, Microsoft Dynamics GP, FRx, Microsoft Office SharePoint, Citrix, VMWare, Microsoft SQL, and Microsoft BPOS.
Some of the services we provide include: business intelligence (BI), disaster recovery planning, business process analysis, custom development, system integrations, technology assessments, managed services, virtualization, training, and support.
We’ve had experience in many industries, however, our core industry specialties include: consumer packaged goods, franchise management, health services, high tech manufacturing, medical device, not for profit, professional services, process manufacturing, and telecommunications.
We have 23 team members that are dedicated to helping your business succeed. Our team members each bring their own talents and areas of expertise to the team, which gives us a diverse background and a wide array of specialties.
The Microsoft Gold Certified Partner brand identifies companies that have demonstrated a commitment and proven expertise in one or more specialized areas when delivering Microsoft applications. Microsoft Gold Certified partners have provided client references and an installed base that showcase their skills in implementing or developing solutions that leverage the power of Microsoft.
OTT, Inc. has four Microsoft competencies, including: Microsoft Business Solutions, Information Worker Solutions, Networking Infrastructure Solutions and Business Intelligence.
Created exclusively by OTT, Inc., The Trusted Partner Path™ guides the client through a proven five-step methodology that delivers improved productivity, efficiency, and profitability. Using The Trusted Partner Path™, OTT, Inc. partners with our clients to produce measurable business performance, bottom-line rewards, and a technology framework for sustained growth.
OTT, Inc. (formerly Olsen Thielen Technologies, Inc.) began a consulting partnership with Microsoft Dynamics™ - GP (formerly Great Plains) in 1986. From 1986 to 1995, OTT, Inc. focused on partnering with Microsoft Dynamics™ - GP Value Added Resellers (VAR) to deliver consulting services to their clients. In 1995 OTT, Inc. established a VAR agreement with Microsoft to begin reselling their software applications.
VAR stands for Value Added Reseller.
OTT, Inc. is located in the Minneapolis/St. Paul area. Our contact address is 2675 Long Lake Road, St. Paul, MN 55113.
Microsoft Dynamics GP was originally developed by Great Plains Software. Microsoft announced its plans to purchase Great Plains Software in 2000; the acquisition of Great Pains Software to Microsoft was completed in April 2001. With the acquisition to Microsoft, the product name was changed from Great Plains to Microsoft Dynamics GP.
CRM Net(work) User Group
If you’re a Microsoft Dynamics CRM user, you won’t want to miss OTT, Inc.’s September CRM Net(work) User Group, which will be held on Wednesday, September 8, from 9:00 a.m. - 12:30 p.m.! Our September CRM Net(work) User Group will highlight Scribe Software and ExactTarget, two Microsoft Dynamics CRM 3rd-party products that are focused on integrations and email marketing automation respectively.
Microsoft Dynamics GP Client Group Meeting
We invite you to join us for our complimentary Microsoft Dynamics GP Client Group Meeting, which will be held on Thursday, September 23, from 9:00 a.m. – 1:00 p.m. At this client group meeting, we will be discussing various topics including: an update on all things Microsoft Dynamics GP 2010, Update Planning: What you need to know to upgrade to GP 2010, CustomerSource, and getting the most out of your GP investment.
OTT, Inc.’s 2010 Summit
It’s time to mark your calendars for the 2010 Summit, which will be held on Tuesday, November 16! Traditionally a 2-day event, the 2010 Summit will be a 1-day event, featuring 35 sessions for attendees to choose from! For additional information on the 2010 Summit visit www.OTTSummit.com.
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OTT, Inc.