To keep up with their growing business, Buffalo Wild Wings requires a business management system that offers accessibility to accurate and timely information. With the implementation of Microsoft Dynamics GP, Buffalo Wild Wings is able to effortlessly add new restaurants, implement standard reporting requirements throughout their corporate and franchise locations, reduce costs and increase cash flow, increase workplace efficiencies, and ensure SOX compliance. Download the full case study here
Celleration struggled with disparate systems that required manual rekeying of information for key reporting items, and a system that created an unstable and unreliable environment with frequent system crashes. After implementing Microsoft Dynamics GP, Celleration gained significant traceability and improved business processes. Download the full case study here
As a growing company, Public Radio International (PRI) struggled with a custom-developed front office application. Although this application contained logic to support programming schedules, pricing, and discounts, it did not provide the relationship management tools to support their broader sales and marketing strategy. As PRI continued to grow, their custom solution became increasingly difficult to manage. Now, through the use of Microsoft Dynamics CRM, Microsoft SharePoint, and Microsoft Outlook, PRI can easily access and maintain the information that is central to their continued growth and success. Download the full case study here
AbeTech tackles fast growth with integrated technology system. Founded in 1992 as Abraham Technical Services, Inc., AbeTech operated its first two years from a spare bedroom in the home of owner Steve Schmidt. Within six years, it had 70 employees with offices in four states. The company had separate databases with different software systems. Now, AbeTech’s data is connected through Microsoft Dynamics CRM 3.0, reducing costs related to data entry and employee productivity. Download the full case study here
Culligan’s previous accounting system, by Dataflex, was a highly customized, obsolete DOS product. The system did not interface with Windows and could not be upgraded due to its extensive customization. After implementing Microsoft Dynamics GP, Culligan has significantly reduced the time and staff needed to do many of the accounting and financial duties. They have downsized home office accounting staff and wages by 10 percent, cut expenses, increased employee and dealer satisfaction, reduced data entry errors, and significantly reduced training time and expenses. Download the full case study here
Dunwoody College of Technology desired an integrated system that would improve their overall productivity and efficiency. OTT, Inc. has provided Dunwoody College of Technology with an integrated system that enhances data integrity, provides better information, and saves time and money. Some of the benefits that Edie Haraldson, Accounting Manager at Dunwoody, has noticed are the ease of use and the ability to view and print historical data. "Having OTT, Inc. in our corner allows us to be Best in Class!"Download the full case study here
Habilitative Services, Inc. (HSI) wanted a system that could easily handle their complex financial and payroll requirements. OTT, Inc. has provided Habilitative Services with an integrated system that enhances data integrity, provides better information, and saves time and money. In addition it has increased their productivity and efficiency. Microsoft Dynamics GP Smart Lists provides HSI with a quick and easy method to access specific data without designing time-consuming reports. The Back Office Tools Suite has allowed us to change vendor, customer, employee IDs and names while maintaining all history. Download the full case study here
Minnesota CLE accounting and business applications were running on two separate systems and required the accounting office to download System 36 data to Solomon weekly. In addition, their previous system did not address inventory control. With the help of OTT, Inc., Minnesota CLE now has integration of operations; reporting data is accurate and timely. Wide access to information enhanced decision-making and generated cost savings. Download the full case study here
Prior to purchasing Microsoft Dynamics GP, NeoMetrics’ accounting and financial reporting was done manually. They knew that if they were to meet growth goals that they needed to automate and integrate all aspects of their business. After working with OTT, Inc., NeoMetrics has significantly reduced the amount of time it takes to prepare financials, service customers and reconcile errors. What would have previously taken 30 hours now takes only 15 hours. They have experienced a 250 percent jump in revenue during the past year (2006). Download the full case study here
Prior to working with OTT, Inc., People Serving People, Inc.s infrastructure was out of date, built internally, and lacked centralization. There were reliability issues and they were fraught with significant IT challenges. Download the full case study here
ROC Management had been using a dated accounting package for its general ledger, and wanted to find a more streamlined way to integrate its point-of-sale operations and manage sales and accounts receivable for the company. The pizza outlet management company installed Microsoft Dynamics GP, consolidating all data into a single system, with significantly improved reporting and a payroll process that takes half the time of the previous system. Download the full case study here
Salon Innovation’s previous accounting system was an aging MAS200 system. Batch invoicing every two to three hours produced a significant drain on their system and resources. It became increasingly important that their process time be reduced while, at the same time, streamlining their operations for improved information, accuracy, and efficiency. Download the full case study here
Before working with OTT, Inc., Sitma struggled with outdated, disparate software. Duplicate data entry was causing errors and consumed limited, valuable resources. Lack of accurate information made inventory management and customer service much to be desired. Month-end processing was slow, inaccurate, tedious, and frustrating for our employees. Since implementing their new system, Sitma’s efficiency and productivity has improved across the entire operation. Data accuracy, customer service, employee satisfaction, processing time, improved processes, and ease of operations have improved our efficiency by more than 75 percent. Download the full case study here
Smith Micro Technologies, Inc. was in need of a solution allowing access to entitlements, warranties, RMA’s and inventory. With a non-updateable AS400 System it was imperative to purchase a flexible, fully integrated solution that would allow for future business growth, real-time inventory counts, and easily accessible data for both business administration and the field service team. Download the full case study here
Villaume Industries desired an integrated system that would improve their overall productivity and efficiency. Villaume had previously created a Microsoft Access application named “VIMS.” VIMS had grown to a size where poor performance became a problem. Villaume engaged Technology Resources Corporation (TRC) to assess their needs and develop or find solutions for them. TRC had built an Access data warehouse to integrate information from their disparate computer systems and wanted to make sure that Dynamics could integrate with their database. Some of the needs expressed by Villaume were: comparing credit limits to open balances and open orders, multiple salespeople per customer, finding quotes and orders by shipment to location or builder, finding payables invoices, and receiving documents and profitability reporting. Download the full case study here
West Central Telephone Association (WCTA) was in need of a solution offering module integration, versatile reporting capabilities and a solution that was tailored to the telephone industry to help their employees do their jobs in a more timely and efficient way. Download the full case study here
CRM Net(work) User Group
If you’re a Microsoft Dynamics CRM user, you won’t want to miss OTT, Inc.’s September CRM Net(work) User Group, which will be held on Wednesday, September 8, from 9:00 a.m. - 12:30 p.m.! Our September CRM Net(work) User Group will highlight Scribe Software and ExactTarget, two Microsoft Dynamics CRM 3rd-party products that are focused on integrations and email marketing automation respectively.
Microsoft Dynamics GP Client Group Meeting
We invite you to join us for our complimentary Microsoft Dynamics GP Client Group Meeting, which will be held on Thursday, September 23, from 9:00 a.m. – 1:00 p.m. At this client group meeting, we will be discussing various topics including: an update on all things Microsoft Dynamics GP 2010, Update Planning: What you need to know to upgrade to GP 2010, CustomerSource, and getting the most out of your GP investment.
OTT, Inc.’s 2010 Summit
It’s time to mark your calendars for the 2010 Summit, which will be held on Tuesday, November 16! Traditionally a 2-day event, the 2010 Summit will be a 1-day event, featuring 35 sessions for attendees to choose from! For additional information on the 2010 Summit visit www.OTTSummit.com.
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OTT, Inc.