OTT, Inc. (formerly known as Olsen Thielen Technologies, Inc.) is an award-winning Microsoft Gold Certified Partner delivering business management and Customer Relationship Management (CRM) solutions and services to small and mid-market businesses based throughout the Upper Midwest. In addition to being a Microsoft Gold Certified Partner, we have also received four Microsoft Competency Certifications including Microsoft Business Solutions, Information Worker Solutions, Networking Infrastructure Solutions, and Business Intelligence.
Our primary product offerings include Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft SharePoint, Citrix, VMWare, Microsoft SQL, and Microsoft BPOS. Our service offerings include Business Intelligence, Disaster Recovery Planning, Business Process Analysis, Custom Development, System Integrations, Technology Assessments, Managed Services, Virtualization, Training, and Technical Support. At OTT, Inc. we have four dedicated Practice Areas including Microsoft Dynamics GP, Microsoft Dynamics CRM, IT Services, and Custom Development. These focus areas allow us to provide our clients with teams that are dedicated to their current projects and to build an ecosystem for all other technology and business facets of their businesses.
We have also created and trademarked a proven five-step approach to help organizations gain a sustainable marketplace advantage through improved business performance. Our Trusted Partner Path™ guides our clients through a proven five-step methodology that delivers improved productivity, efficiency, and profitability. Using the Trusted Partner Path™, we partner with our clients to produce measureable business performance, bottom-line rewards, and a technology framework for sustained growth.
At OTT, Inc., we pride ourselves on building strong, long term relationships with our clients, which extend years beyond the initial software implementation. We are dedicated to providing ongoing training and educational events for our clients throughout the year. Many of our events are complimentary, and we are proud to offer nearly 40 hours of FREE training to our clients each year. From our monthly CRM Net(work) events, to our quarterly GP Client Group Meetings, to our annual Summit, we offer a wide array of free and fee based learning opportunities to continually help our clients increase efficiencies and the effectiveness of their products throughout the years.
CRM Net(work) User Group
If you’re a Microsoft Dynamics CRM user, you won’t want to miss OTT, Inc.’s September CRM Net(work) User Group, which will be held on Wednesday, September 8, from 9:00 a.m. - 12:30 p.m.! Our September CRM Net(work) User Group will highlight Scribe Software and ExactTarget, two Microsoft Dynamics CRM 3rd-party products that are focused on integrations and email marketing automation respectively.
Microsoft Dynamics GP Client Group Meeting
We invite you to join us for our complimentary Microsoft Dynamics GP Client Group Meeting, which will be held on Thursday, September 23, from 9:00 a.m. – 1:00 p.m. At this client group meeting, we will be discussing various topics including: an update on all things Microsoft Dynamics GP 2010, Update Planning: What you need to know to upgrade to GP 2010, CustomerSource, and getting the most out of your GP investment.
OTT, Inc.’s 2010 Summit
It’s time to mark your calendars for the 2010 Summit, which will be held on Tuesday, November 16! Traditionally a 2-day event, the 2010 Summit will be a 1-day event, featuring 35 sessions for attendees to choose from! For additional information on the 2010 Summit visit www.OTTSummit.com.